Model to increase profitability and customer satisfaction client in a veterinary clinic in Peru, in the Post COVID-19, using Lean Service methodologies, SCRUM and Digital Transformation. LACCEI [Internet]. 2024 Apr. 16 [cited 2026 Feb. 10];1(8). Available from: https://ojs-laccei.2230.com.ar/index.php/laccei/article/view/2956